We are User Vision, an insight-led human-centred design agency
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All of the services we offer form the journey to a more human customer experience.
We work together with hundreds of clients all over the world – using insights and innovations to help them give their customers the very best user experience.
Fantastic to work with, I am really impressed with User Vision and the support they give us. Gave us proof of the changes that are required to move our online strategy forward.
The ScotRail app problems are a reminder that a digital launch is only part of the story. This article explores why smooth transitions, realistic testing and accessible design are essential when people rely on a service under pressure.
Read : Designing the Journey to Change postForbes' 2026 Accessibility 200 (published 19 may, 200 honourees, 23 countries) leans heavily on AI powered personalisation this year - from a tactile sign-language robotic hand to Amazon's AI shopping assistant. But 2026 also produced the first WCAG compliance regression in six years and a record year for accessibility lawsuits, a reminder that recognition for innovation and compliance are answering two different questions.
Read : Forbes Just Ranked Accessibility's Best. The Rest of the Web Got Worse postSep
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16 18Our state-of-the-art studios are designed by researchers for researchers. Our three flexible spaces in the heart of Edinburgh are available to hire. And, whatever project you have in mind, you’ll always find what you’re looking for.
Learn about our studios