Upgrade your UX skills

This course is ideal for anyone engaged in designing services offered to internal or external clients. The course explains and links the four key mindsets required for effective service design and organisational success.

Take an in-depth look at the key area of customer experience with our 3-day CX Analysis course. Learn how to transform business processes and to offer engaged, responsive and connected customer experiences.

Are you in the process of building up the UX capacity in your organisation? Would you like to learn more about how you can introduce more user centred design thinking and processes?

Do you want to learn about and apply the User Centred Design (UCD) process, develop your UX skills and gain an internationally recognised UX accreditation? Then our Certified Professional for Usability and User Experience Foundation (CPUX - F) UX training course is perfect for you.

Learn how to apply the design thinking mindset to business challenges and meet the needs of all stakeholders with our Design Thinking course.

Knowing where to start with digital accessibility can feel overwhelming. That’s why we have created the Fundamentals of Web Accessibility Training, our “foundation” level course that gives attendees the core competencies in understanding what digital accessibility is.

In this 1 day session, we will show you how to plan, design, and run effective workshops within a user-centred design context - workshops that help to drive a human-centred solution to a problem and/or improvement to the user’s experience. We will share strategies on how to encourage collaboration and idea generation, and we will teach you different workshop activities you can use to achieve the results you want.

Good design is based on a deep understanding of how we humans think and operate. In this course, we will cover areas such as cognitive biases, emotion, decision making processes and persuasion and influence. We will discuss how these principles relate to design and show you how you can apply these principles to your own designs and customer journeys to create more intuitive, effective, and pleasant customer experiences.

Do you want to learn about and apply the User Centred Design (UCD) process, develop your UX skills and gain an internationally recognised UX accreditation? Then our Certified Professional for Usability and User Experience Foundation (CPUX - F) UX training course is perfect for you.

Take an in-depth look at the key area of customer experience with our 3-day CX Analysis course. Learn how to transform business processes and to offer engaged, responsive and connected customer experiences.

This course is ideal for anyone engaged in designing services offered to internal or external clients. The course explains and links the four key mindsets required for effective service design and organisational success.

Do you want to learn about and apply the User Centred Design (UCD) process, develop your UX skills and gain an internationally recognised UX accreditation? Then our Certified Professional for Usability and User Experience Foundation (CPUX - F) UX training course is perfect for you.

This practical one day course for designers, front-end developers and content authors, will introduce accessibility design thinking and how to create usable and accessible experiences for everyone.

Learn how to apply the design thinking mindset to business challenges and meet the needs of all stakeholders with our Design Thinking course.

Do you want to learn about and apply the User Centred Design (UCD) process, develop your UX skills and gain an internationally recognised UX accreditation? Then our Certified Professional for Usability and User Experience Foundation (CPUX - F) UX training course is perfect for you.

Knowing where to start with digital accessibility can feel overwhelming. That’s why we have created the Fundamentals of Web Accessibility Training, our “foundation” level course that gives attendees the core competencies in understanding what digital accessibility is.

This practical one day course for designers, front-end developers and content authors, will introduce accessibility design thinking and how to create usable and accessible experiences for everyone.

Do you want to learn about and apply the User Centred Design (UCD) process, develop your UX skills and gain an internationally recognised UX accreditation? Then our Certified Professional for Usability and User Experience Foundation (CPUX - F) UX training course is perfect for you.

Do you want to learn about and apply the User Centred Design (UCD) process, develop your UX skills and gain an internationally recognised UX accreditation? Then our Certified Professional for Usability and User Experience Foundation (CPUX - F) UX training course is perfect for you.