Upgrade your UX skills

This practical one day course for designers, front-end developers and content authors, will introduce accessibility design thinking and how to create usable and accessible experiences for everyone.

Good design is based on a deep understanding of how we humans think and operate. In this course, we will cover areas such as cognitive biases, emotion, decision making processes and persuasion and influence. We will discuss how these principles relate to design and show you how you can apply these principles to your own designs and customer journeys to create more intuitive, effective, and pleasant customer experiences.

Do you want to learn about and apply the User Centred Design (UCD) process, develop your UX skills and gain an internationally recognised UX accreditation? Then our Certified Professional for Usability and User Experience Foundation (CPUX - F) UX training course is perfect for you.

This course is ideal for anyone engaged in designing services offered to internal or external clients. The course explains and links the four key mindsets required for effective service design and organisational success.

Elevate your accessibility testing expertise in our two-day intensive course. Master WCAG 2.2 guidelines, gain hands-on experience with assistive technologies, and learn expert auditing techniques to ensure truly inclusive digital experiences.

Learn how to apply the design thinking mindset to business challenges and meet the needs of all stakeholders with our Design Thinking course.

Take an in-depth look at the key area of customer experience with our 3-day CX Analysis course. Learn how to transform business processes and to offer engaged, responsive and connected customer experiences.

Join us at our ever-popular World Usability Day event! Our open house event offers expert insights, hands-on experiences, and networking opportunities. Learn from industry leaders, master accessibility techniques, and transform your approach to user-centred design.