Upgrade your UX skills

Learn how to apply the design thinking mindset to business challenges and meet the needs of all stakeholders with our Design Thinking course.

This course is ideal for anyone engaged in designing services offered to internal or external clients. The course explains and links the four key mindsets required for effective service design and organisational success.

Take an in-depth look at the key area of customer experience with our 3-day CX Analysis course. Learn how to transform business processes and to offer engaged, responsive and connected customer experiences.

Learn how to apply the design thinking mindset to business challenges and meet the needs of all stakeholders with our Design Thinking course.

In this 1 day session, we will show you how to plan, design, and run effective workshops within a user-centred design context - workshops that help to drive a human-centred solution to a problem and/or improvement to the user’s experience. We will share strategies on how to encourage collaboration and idea generation, and we will teach you different workshop activities you can use to achieve the results you want.

Take an in-depth look at the key area of customer experience with our 3-day CX Analysis course. Learn how to transform business processes and to offer engaged, responsive and connected customer experiences.

This course is ideal for anyone engaged in designing services offered to internal or external clients. The course explains and links the four key mindsets required for effective service design and organisational success.