Say hello to the team.

Our team

• Show bio and contact links for

  Chris Rourke

  Founder and CEO

  About Chris

  Chris never stands still. Whether it’s delivering training or developing UX strategies, his energy and enthusiasm helps to keep the whole business moving in the right direction.

  As well as degrees in Engineering Psychology and Ergonomics, he has over 25 years applying his skills in the fields of user experience, human factors and training – working all over the world with the likes of Hewlett Packard, Emirates and the US Department of Transportation. Chris has served on the board of Scotland’s tech industry group ScotlandIS and is the UK National Expert for the UX Qualification Board. He also established the Scottish Chapter of the UXPA – which he ran for nearly a decade.

  His fascination in UX never wavers, particularly in designing information architectures and exploring the evolving ways people use technology in their lives.

  Linkedin profile for Chris Rourke. Opens in a new browser window.

  Close bio
• Show bio and contact links for

  Emma Kirk

  Managing Director

  About Emma

  Emma is the voice and vision that drives our business forward – discovering opportunities for both the team and our clients along the way.

  Along with a Business degree and Marketing Diploma, much of her distinguished career has focussed on customer insight and designing digital experiences. Emma loves going above and beyond clients’ expectations – and she’s proud to have a team that always manage to do exactly that. She’s also proud to be a mentor for Napier University students.

  Outside of the industry, Emma loves getting crafty, gardening and spending time with her family (even if most of that’s taken up organising her young daughter’s social engagements).

  Linkedin profile for Emma Kirk. Opens in a new browser window.

  Close bio
• Show bio and contact links for

  Stephen Denning

  Director of Consulting

  About Stephen

  Stephen drives the vision and strategies that enable our services – delivering insight and design that shapes excellent customer experiences.

  As well as degrees in Computer Science and Human Factors of Information Design, Stephen’s experience in technology and management consulting goes back over 20 years. He’s passionate about creating experiences that work the way we do – that are useful, usable and deeply engaging.

  Stephen’s own favourite experiences usually involve food and family time – preferably when they can be enjoyed in beautiful places.

  Linkedin profile for Stephen Denning. Opens in a new browser window.

  Close bio
• Show bio and contact links for

  Julie Osborne

  Finance Manager

  About Julie

  Julie looks after all things financial at User Vision. It’s a role she’s enjoyed for more than 10 years.

  With over 20 years’ experience in the finance industry, across a number of companies in Scotland, Julie loves working as part of a strong team.

  She’s also a lover of cooking and travel, and spends some of her time working as a Medical Herbalist.

  Close bio
• Show bio and contact links for

  Nikki Bochel

  Office Manager

  About Nikki

  Nikki looks after the day-to-day management of the office, making sure everything runs like clockwork.

  With 25 years experience in financial services, she knows all about working to tight deadlines and adapting to change. She’s also naturally skilled in making people smile.

  Away from the office, some things that make Nikki happy are family, friends and baking (she’s the self-confessed Mary Berry of User Vision).

  Close bio
• Show bio and contact links for

  Arthur Moan

  Client Services Director

  About Arthur

  As Client Services Director, Arthur partners with our clients to get the most out of their engagement with User Vision – enabling them to continuously improve the Customer Experience of their products and services ensuring that they meet the needs of their target audience in a way that is both usable and compelling.

  Having worked in UX since 2015, Arthur has partnered with the many of the top brands in the UK and globally across all industries to deliver successful outcomes.

  Outside of work, Arthur likes to travel, work out at the gym, and cook. Most recently he has started flying lessons as he works towards his Private Pilates License.

  Close bio
• Show bio and contact links for

  Duncan Stephen

  Principal UX Consultant

  About Duncan

  Duncan has significant experience in enabling people to make more human-centred decisions in the delivery and continuous improvement of services, websites and digital products.

  For more than a decade, he has spearheaded user experience and service design initiatives with a wide range of organisations including: higher education institutions, government departments, major public services, healthcare services, financial services institutions, global transport providers and membership organisations.

  User experience brings together his interest in web technologies with his background in social science. His degree is in economics and politics, and Duncan has a particular interest in behavioural science. This helps him understand what makes people tick. He enjoys incorporating this knowledge into his work to improve technology-focused services that need to be more human-centred.

  Duncan's career began in web content management, where he developed expertise in front-end web development, content design and usability. Over time, this has evolved into a passion for pursuing human-centred approaches to the web and beyond, developing deep skills in user experience and service design.

  Duncan is also an agile-certified project manager, and he has a track record in successfully integrating human-centred approaches with agile ways of working. He is also an SQA accredited service designer, ensuring his work improves people’s wider experience across multiple service touchpoints.

  In his spare time, he enjoys cycling, running and walking to explore new areas.

  Close bio
• Show bio and contact links for

  Keith Allan

  Principal Accessibility Consultant

  About Keith

  Keith is a Principal Accessibility Consultant, helping clients reach a wider audience and deliver the very best user experiences. Keith is passionate about inclusivity and equality for all users through web design and best practices. Keith has over five years’ sales and marketing experience working with clients from various sectors and is a software development graduate.

  Outside of UX, Keith loves being active and spending time with his family.

  Close bio
• Show bio and contact links for

  Harjit Dhanda

  Senior Accessibility Consultant

  About Harjit

  Harjit is a Senior Accessibility Consultant with a passion for technology and accessible design thinking. Harjit has a background in Social Work and Psychology and values the importance of creating an inclusive digital experience which focuses on understanding the needs of the user.

  Harjit has completed a Software Development course and prior to this role worked as a Programming Analyst where she was responsible for designing and building software.

  Away from the world of UX, Harjit loves travelling and spending time with her family, friends and her wee pup.

  Close bio
• Show bio and contact links for

  Kirsty Simpson

  UX Consultant

  About Kirsty

  Kirsty is a UX Consultant with a passion for shaping satisfying digital experiences and for solving challenging problems. As well as having a degree in Industrial Product Design and a diploma in UX Design, Kirsty has varied experience in the marketing and software development sectors.
  Away from work, Kirsty enjoys spending time with friends and family, keeping fit and travelling (temporarily on hold).

  Close bio
• Show bio and contact links for

  Raimonda Sidaraite

  UX Consultant

  About Raimonda

  Raimonda is passionate about truly understanding the needs and behaviours of people in order to create meaningful solutions. She believes in the importance of creating meaningful user experiences which are created through the inclusion of everyone’s voice. Raimonda has many years of experience in the third sector - while managing teams, Raimonda supported people with disabilities to actively participate in the design and shaping of services. She has a masters’ degree in Interaction Design.

  Outside of work, Raimonda enjoys exploring the Scottish hill and immersing herself into other less familiar cultures.

  Close bio
• Show bio and contact links for

  Shaun Leishman

  UX Consultant

  About Shaun

  As a UX Consultant, Shaun thrives in an environment where people are at the centre of what we do. He gets a buzz looking through the lenses of unique characteristics, to find valuable perspectives and insights so we can shape the future for a more positive human experience.
  
  Outside work, Shaun loves to look for opportunities to try something new, whether PC/VR gaming, extreme sports and playing in an alternative rock band called “Eyes of Home”.

  Close bio
• Show bio and contact links for

  Gintare Venzlauskaite

  UX Consultant

  About Gintare

  Gintare has a track record in social & political science research and teaching research methods in higher education.

  Experienced and skill-equipped in various methodologies, she has done a range of professional training activities and research projects ranging from migration and data brokerage in academia to public health, financial services, learning and working environments, governmental websites, and medical products in UX research context.

  Unapologetic about being interested in a wide range of topics, working on different projects, and continuously learning new skills, Gintare is interested in everything research, human experience and rights, with the most recent addition being digital privacy.

  In her spare time, Gintare likes to hang out and travel with friends, explore shows and events, reading, gardening and learning new skills, one of the currents being drawing silly illustrations and animations.

  Close bio
• Show bio and contact links for

  Snigdha Ramkumar

  Accessibility Consultant

  About Snigdha

  Snigdha is passionate about human-computer interaction and leveraging technology to make the world a more inclusive place. With a bachelor’s degree in computer science engineering and a master’s in cognitive science, Snigdha has a strong foundation in various programming languages, user research, and data analysis. She enjoys learning and apart from practical experience, she has completed courses to improve her knowledge about web accessibility, WCAG criteria, and assistive technology. Her experience as a writer helps her communicate complex ideas and findings effectively, which proves to be helpful when interacting with clients and delivering reports.

  Close bio
• Show bio and contact links for

  Kieran Rooney

  Accessibility Analyst

  About Kieran

  Kieran is passionate about everyone having equal access to the web and computing. With a background in mental health, having completed a master's degree in health psychology, and an undergraduate in Psychology, he has knowledge of the effect physical and mental health issues can have on an individual's day to day life. Kieran has extensive face to face research experience. After university, he worked at Scotland’s Association for Mental health and worked first hand with individuals with enduring mental and physical health conditions to support them to live a fulfilling life. He has also recently completed a software development bootcamp which sparked his passion for UX.
  
  Outside of work, he is a proud budgie dad and lover of folk and country music. Most of his spare time is spent learning the guitar both independently and with the Glasgow Folk Workshop.

  Close bio
• Show bio and contact links for

  Demelza Feltham

  Accessibility Analyst

  About Demelza

  Demelza is focussed on creating a positive impact and sees her role as one that can ensure more independence for all users of the web. She is passionate about people, understanding their problems, and finding solutions. As well as having a degree in Anthropology and Philosophy, Demelza also holds an MSc in Religious Studies and a Diploma of UX.

  User focused thinking is a natural extension of her professional and personal experiences, whether it’s volunteering as an ESOL teacher, teaching yoga, performing accessibility audits or conducting usability testing.

  When she is not working with the UV team, Demelza is cycling around Scotland, walking her rescue greyhound, or scouring the local charity shops.

  Close bio
• Show bio and contact links for

  Alex Matthews

  Associate Digital Transformation Lead

  About Alex

  Alex has over 20 years of consulting and technology delivery experience. Recently he has focussed on helping organisations to understand the impact that new technologies will have on their businesses. As well as developing digital strategies, initiating digital transformation programmes, building skills and capabilities, and leading multi-disciplinary teams in the Agile delivery of user-centred products and services. He has worked extensively with public and private sector organisations across Scotland. In 2017 Alex was invited by Scottish Parliament to contribute to the development of Scottish Government's Digital Health and Care Strategy. In 2019 he delivered a number of guest lectures on digital transformation for the University of Edinburgh Business Schools' MBA Programme.

  Close bio