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We bring humanity to design

Through research, insight, and experience, we change the way people interact with products for the better.

Explore what we do

Our Services

All of the services we offer form the journey to a more human customer experience.

UX Strategy
User Research
Service Design
Experience Evaluation
Accessibility
Training

We work together with hundreds of clients all over the world – using insights and innovations to help them give their customers the very best user experience.

Fantastic to work with, I am really impressed with User Vision and the support they give us. Gave us proof of the changes that are required to move our online strategy forward.
Clydesdale Banking Group
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Thoughts

Capturing the emotional experience in user research

What possibilities do you see around collaborating with AI to understand emotions in UX research? What downfalls do you foresee? Learn why the emotional experience of your product or service can impact a user’s decision to interact with it in the future, how UX researchers are currently capturing users’ emotional experience, and the possibilities that arise from collaborating with artificial intelligence (AI) in the future.

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WCAG 2.2 - out today!

The next major iteration of the Web Content Accessibility Guidelines (WCAG) has now been released! Find out what it means for your organisation.

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Training & Events

Jan

23 25

Usability & UX - Foundation Certification (CPUX-F)

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Jan

31

Fundamentals of Web Accessibility Training

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Feb

20

Designing UX Workshops

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Our studios

Our state-of-the-art studios are designed by researchers for researchers. Our three flexible spaces in the heart of Edinburgh are available to hire. And, whatever project you have in mind, you’ll always find what you’re looking for.

Learn about our studios
Let’s chat about what we can achieve together. Get in touch