Training
The best way to understand experience and service design is to learn from the experts. From specially designed in-house courses, to half and full-day classes, we offer a range of highly-acclaimed training opportunities.
The best way to understand experience and service design is to learn from the experts. From specially designed in-house courses, to half and full-day classes, we offer a range of highly-acclaimed training opportunities.
The best customer experiences come through impactful design based on an in-depth understanding of human behaviour. It’s something we’ve learnt by working together with clients across many industries over the last 20 years.
We’ve brought all of our experience together into a range of UX training opportunities. Giving your company the skills you need to create even better customer experiences.
Whether it’s for your own development, or to increase your teams’ UX knowledge, we offer a range of different training options.
We can work in-house with your company, offering bespoke courses that are specially designed for your particular needs.
Our Training Suite offers classroom-based learning in the UK and Dubai, or online training in virtual classrooms. The options include intensive half-day classes, full-day courses and CPUX Training, which is internationally accredited and independently certified. We also work together with selected partners to offer training options that include classroom-based courses for eConsultancy and live online courses for O’Reilly Media.
Understanding user needs and behaviours, then applying this to design better products and services, can transform a company. We can develop your in-house skills to do this.
The world of experience design constantly evolves. Even if you’re already experienced in the field, updating your skills and knowledge is always important.
Our training includes:
I was very much impressed with the course and have been able to tidy up some of my work practices inline with the processes outlined in the course so it was certainly a very worthwhile course.
Chris consistently gets positive feedback from the delegates he trains on our Usability and User Experience course. Having trained through us since 2006, we've seen a huge raft of digital and marketing professionals benefit from Chris' unique expertise and enthusiasm for his subject.
I found the event most enjoyable, interesting and, most importantly, informative; mainly due to the style of delivery and willingness to answer, competently and honestly, questions from the floor. I attend quite a few workshops/courses each year and this has to be up there with the best.
The course was run brilliantly all credit to the trainer. I have been on several courses but none are nearly as well-run as this one. I passed the exam too which was great news. Hopefully, I will be back at a course run by yourself in the future!
I thoroughly enjoyed the course and thought the trainer’s delivery and mix of training methods (slides, activities, quizzes) was excellent.
It was a pleasure to attend your course, it overcame my expectations. I really like the way you treated us, your empathy and way of speaking. Some things I knew from practise but I got the theoretic background that I wanted and needed. I passed the exam mainly thanks to you!
Training
Skilling up an internal UX team with professional, international accreditation and a tailored training programme.
View A healthy dose of UX training projectWhen RBI banking group embarked on their new, global website redesign, they came to User Vision for a 'street smart' and practical approach to training their global internal UX team.
View UX training across the globe projectProviding over 15 years of UX expertise to this online bank with many impressive results.
View Banking on UX projectRaising levels of accessibility to meet important, global standards.
View Making airline booking accessible for all projectDeveloping a UX Strategy to give a new, internal team a clear vision, purpose and the skills to add value to the wider organisation.
View Building an internal UX team projectUser Vision's 18-year partnership with Emirates Group has transformed their digital landscape, delivering world-class customer experiences across diverse platforms. Our expertise in UX research, design, and accessibility has set new standards in airline digital services.
View Elevating Emirates' Digital Experience: A User Vision Success Story projectFind out about our other services and how they can support your UX challenges.