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Thoughts

Our thoughts, ideas, news and views that make us passionate about customer experience.

Our blog posts

Guessing the Top Tasks at the European Commission

7 December 2018

Exploring how the European Commission re-focused their information architecture through the powerful Top Tasks methodology.

Read the article: Guessing the Top Tasks at the European Commission

We’re off to see the wizard …!

5 December 2018

Voice is a new paradigm for us UX’ers and being interested in voice as a new technology and communication in general, we wanted to learn more about how we go about creating and testing Voice Experiences. See what we did at our recent event.

Read the article: We’re off to see the wizard …!

Putting accessibility on the agenda

30 November 2018

Our clients got ‘hands-on’ with our accessibility simulation gloves, learnt more about the new WCAG 2.1 directive, and how to get accessibility on the agenda.

Read the article: Putting accessibility on the agenda

The UX Toolbox - UX Qualification

8 November 2018

Find out how to enhance your UX skills with out internationally recognised CPUX qualification.

Read the article: The UX Toolbox - UX Qualification

The UX Toolbox - User Research

22 October 2018

Knowing what your users expect from your organisation is the key to building great user experiences, regardless of how it is delivered.

Read the article: The UX Toolbox - User Research

Our sell-out UX event returns!

12 October 2018

Be sure to mark your calendar for the 8th of November, as World Usability Day returns once again for 2018.

Read the article: Our sell-out UX event returns!

The UX Toolbox - Conversion Rate Optimisation

26 September 2018

Can conversion optimisation help reduce your site visitors stop just ‘popping by’? Find out how this technique can benefit your site.

Read the article: The UX Toolbox - Conversion Rate Optimisation

The UX Toolbox - Benchmarking

4 September 2018

Learn how to take your digital customer pulse across your customer's touchpoints and interactions with benchmarking techniques.

Read the article: The UX Toolbox - Benchmarking

The UX Toolbox - Prototyping

29 August 2018

Prototypes and wireframes are the best vehicles for the journey of user-centred design, to gather user feedback, evaluate your work and ensure you’re going the right way.

Read the article: The UX Toolbox - Prototyping

GDPR & the User Experience

14 August 2018

The link between GDPR & UX The General Data Protection Regulation (GDPR), comes into effect on 25th May 2018.

Read the article: GDPR & the User Experience
Do you have a project in mind? Let’s chat about what we can do for you. Get in touch