Thoughts
Our thoughts, ideas, news and views that make us passionate about customer experience.
Our thoughts, ideas, news and views that make us passionate about customer experience.
The European Accessibility Act is now in force, requiring organisations to ensure digital and physical products meet new accessibility standards across the EU. This major milestone will make physical and digital services more inclusive across the EU - find out your obligations.
Read the article: European Accessibility Act Now in Force: What Your Business Must DoUnlock a more inclusive digital experience with the European Accessibility Act. Discover how to ensure compliance and enhance user engagement for the 101 million EU citizens with disabilities.
Read the article: Your EAA Compliance RoadmapDiscover how the Cognitive and Learning Disabilities Accessibility Task Force (COGA) is revolutionising web accessibility for neurodiverse users, bridging gaps in existing guidelines to create a more inclusive digital world.
Read the article: The Cognitive and Learning Disabilities Accessibility Task Force (COGA)Explore how financial services can move beyond traditional satisfaction metrics to master outcome measurement for Consumer Duty compliance. Learn about Key Experience Indicators (KEIs) and strategic approaches with User Vision's expertise.
Read the article: Consumer Duty Compliance: Measuring Outcomes That MatterDiscover User Vision: Your partner in human-centred design. We shape incredible digital experiences through expert UX research, accessibility consulting, and service design. Learn how our insight-driven approach can transform your digital offerings.
Read the article: Welcome to User Vision: Shaping Incredible ExperiencesUncover the alarming implications of Trump's recent actions on digital accessibility and inclusive design in our thought-provoking analysis.
Read the article: The Erosion of Digital Inclusion: Trump's Assault on AccessibilityManaging accessibility is an ongoing challenge. Our accessibility consultancy lets you apply our skills to your specific challenges as they occur during your product development or maintenance.
Read the article: Accessibility Toolkit - Accessibility ConsultancyUser Vision’s Accessibility Maturity Audits provide a comprehensive, independent evaluation of how well your organisation embeds accessibility across strategy, tools, processes, and people - offering clear insights, benchmarks, and a roadmap to help you build long-term inclusive digital practices.
Read the article: Accessibility Toolkit - Accessibility Maturity AuditsOur Accessibility Research Panel connects you with real users with disabilities, helping you uncover critical accessibility barriers, enhance user experience, and reduce legal and reputational risks through inclusive, user-led insights.
Read the article: Accessibility Toolkit - Accessibility Research PanelAccessibility audits are not just a compliance checkbox; they are essential for ensuring that your digital content is accessible to everyone, enhancing user experience, and reinforcing your commitment to inclusivity.
Read the article: Accessibility Toolkit - Auditing and Accreditation