Thoughts

Our thoughts, ideas, news and views that make us passionate about customer experience.

Our blog posts

Accessibility Toolkit - Empathy Workshops

1 January 2025

Our empathy workshops are an immersive way to raise awareness in your organisation about the challenges and solutions for creating digital products and experiences for people with disabilities.

Read the article: Accessibility Toolkit - Empathy Workshops

Accessibility Toolkit - Usability Testing with Users with Disabilities

1 January 2025

Research with disabled users reveals unique insights that even a detailed accessibility audit does not. Our specialist research helps you design the best possible experience for your customers with disabilities.

Read the article: Accessibility Toolkit - Usability Testing with Users with Disabilities

Accessibility Toolkit - Web Accessibility Training

1 January 2025

User Vision’s web accessibility training equips your team with practical, role-specific skills to create inclusive digital experiences, offering expert-led, hands-on courses tailored to your organisation’s needs—whether you’re a designer, developer, tester, researcher, or manager.

Read the article: Accessibility Toolkit - Web Accessibility Training

Celebrating 25 Years of User Vision: Pioneering UX for a Transformative 2025

18 December 2024

User Vision celebrates 25 years of UX leadership, offering insights on 2025's digital challenges. Discover how our expertise can transform your organisation's digital presence.

Read the article: Celebrating 25 Years of User Vision: Pioneering UX for a Transformative 2025

User Vision Secures Place on G-Cloud 14 Framework ... again!

8 November 2024

User Vision secures coveted spot on G-Cloud 14 Framework yet again, offering innovative UX research tools and cloud support services to enhance digital experiences in the UK public sector.

Read the article: User Vision Secures Place on G-Cloud 14 Framework ... again!

Blindness Awareness Month: Innovations Empowering the Blind Community

31 October 2024

In a world increasingly driven by technology, accessibility has become paramount for fostering inclusion. For the blind community, recent innovations have made remarkable strides in improving independence, interaction, and quality of life. Through cutting-edge tools like screen readers, braille displays, AI-powered apps, and smartphones, technology is reshaping what is possible for individuals with visual impairments.

Read the article: Blindness Awareness Month: Innovations Empowering the Blind Community

Mastering UX Benchmarking: Your Secret Weapon for Digital Competitive Advantage

1 August 2024

Discover how UX benchmarking can revolutionise your digital strategy. Learn to compare your site's user experience against past performance and competitors, identifying key opportunities to prioritise UX resources and gain a significant competitive edge in the digital marketplace.

Read the article: Mastering UX Benchmarking: Your Secret Weapon for Digital Competitive Advantage

The Pros and Cons of Accessibility Audits: Making Them Work for Your Company

24 July 2024

Accessibility audits help you identify and resolve the main accessibility issues on your site. Yet many companies don’t apply these effectively or implement the recommendations. We summarise the pros and cons of accessibility audits and how to ensure that you make the most of your accessibility audits.

Read the article: The Pros and Cons of Accessibility Audits: Making Them Work for Your Company

The Crucial Role of VPATs and ACRs in Ensuring Inclusive Digital Procurement

18 July 2024

Discover how VPATs and ACRs are essential tools for ensuring inclusive digital procurement and accessibility compliance in both public and private sectors.

Read the article: The Crucial Role of VPATs and ACRs in Ensuring Inclusive Digital Procurement

Join our Accessibility Research Panel!

8 July 2024

Do you or someone you know have a disability? If so, we’re welcoming participants to join our research panel of users with disabilities which helps us to gather insights into the disabled user experience. We conduct usability tests and other research with individuals with disabilities to gain clear, first-hand evidence to understand the barriers they face and to develop effective solutions. Find out more and help grow our research panel.

Read the article: Join our Accessibility Research Panel!
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