We are proud to have clients from all over the world in many different sectors and we are particularly proud that over 90% of our clients have remained with User Vision for many years.

Hear what some of our clients have said about us.

The research that User Vision came back with really helped us know our original scope for the website was on the right track and aligning to research previously done offline by DC Thomson.

The experience provided a great insight for a variety of staff within DC Thomson which we plan to use in future projects. The work also helped us develop our persona based solutions which we always refer to when discussing any aspect of the site, it’s a user experience and the user journey which we gained from User Vision.

The User Vision team were fantastic to work with and very accommodating to our demands. We have a good working relationship with User Vision and will call on their expertise again in future projects no doubt.

Senior Project Manager, DC Thomson

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We have worked with User Vision for some years now to improve the effectiveness of our consumer web sites.

They have undertaken usability studies, focus groups and online evaluations for us to provide the means to address areas of under performance and issues effecting usability.

With each piece of work undertaken by User Vision we are able to make changes to our online processes that have a positive impact and in turn improves the profitabiliy of our business.

User Vision are a very friendly and professional organisation and we have formed very good relationships with them over the years.

eCommerce, Sainsbury’s Bank

We have had a long association with User Vision who have provided specialist usability and accessibility expertise to us.

We recently released significant new developments to two of our online tools and User Vision provided high quality test plans, facilitation of the testing sessions and comprehensive feedback and recommendations.

We have always found the analysis provided by User Vision to be insightful and clear to understand.

Head of Information and Projects, Turn2us

“We found this to be a really valuable process for identifying the priorities of our users and enabling us to focus on what matters to them. The various techniques used were very different to anything we had ever been through before, but the support and guidance from UserVision was excellent.”
– Sean Callery, Digital Communications Executive, Law Society of Scotland.

The Law Society of Scotland

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The research undertaken by User Vision enabled us to understand more about how people actually use ballot papers and other voting materials.

Their findings provided detailed insights into how the design of these can make voting easier or more difficult.

Senior Research Officer, The Electoral Commission

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By offering an independent and expert view, User Vision helped us to create a handsome design that is highly usable and has become one of our best selling products.

We continue to work with User Vision on other products because we trust their expertise and value their independent assessment of our products

UX project manager, Honeywell

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User Vision quickly developed an understanding of the issues we face with the website as we move from developing to delivering the new national qualifications.

Their insights showed how the structure and content needed to be changed to better meet the needs of our stakeholders.

Their thorough research and evidence based recommendations have given us a clear way forward and shown that the changes we’ve implemented have improved our service.


Web Manager, SQA

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User Vision provided a fast and prompt response both during the initial approach and preparation of Our Report

The report was very engaging and excellently put together. Also very detailed (a necessary requirement) however, each section was succinctly written.

The Word version of the report enabled us to quickly prepare our action plan by externally benchmarking against a recognised framework and confirmation of the feedback received from our User group.  We were Impressed by the expertise and delivery

Resourcing & Development, Royal Bank of Scotland

The environment was tranquil, tastefully laid out and there were no distractions; exactly what you would expect to keep people focussed under these conditions.

Product Marketing Manager, Keypoint Technologies UK

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Our website is continuously developing. Our aim is to be as customer focussed as possible. We are delighted that this recent survey shows that we have listened to our customers and made improvements that will benefit them.

Web Developer, Careers Scotland

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User Vision reacted quickly to the brief; using a relatively cheap method of prototyping we tested this with a well chosen audience.
From the feedback we made a number of very crucial changes, and were able to go to full build of the site with a strong level of confidence.

Web Development Manager, National Australia Group

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The redesign has transformed the usability and accessibility of the website. Many favorable comments have been received from our users and there have been more than 1 million visits to the site since the relaunch.

The work of User Vision was integral to this success both in terms of guiding the work of the team during the development phases and in demonstrating that targets have been met.

What made their input so valuable was an ability to understand our requirements and give valuable and practical recommendations for improvements.

Internet Project Leader, Aberdeenshire Council

Let’s get started

Call 0131 225 0850 or email us and take the first step towards improving the user experience and effectiveness of your site.