Thoughts
Our thoughts, ideas, news and views that make us passionate about customer experience.
Our thoughts, ideas, news and views that make us passionate about customer experience.
Web accessibility is the practice of making websites usable to people of all abilities and disabilities. Yet somehow accessibility is commonly overlooked and is often not considered, or not deemed important to the implementation of a website.
Read the article: Accessibility – always the bridesmaid, never the brideJune was a big month in user experience for me – I joined User Vision as a UX Consultant, and I attended my first UX Scotland conference. The conference was held right here in Edinburgh, on 11th and 12th of June, at Our Dynamic Earth.
Read the article: My first UX Scotland conferenceThis month’s song for the UX Playlist is from Elizabeth Buie (@ebuie) via Twitter, who recommended this number by the salmon-farming head of prog rockers Jethro Tull.
Read the article: UX Song of the Month: User FriendlyWhen it comes to navigation and information architecture, we often find a good solution is a “faceted navigation” built around the way people naturally choose to find information and providing a flexible and intuitive user journey.
Read the article: Faceted navigation for policies & partiesThis Thursday after you close the curtain and carefully point your pencil to pick your preferred politician, pause for moment and consider the experience that you are having. How are you feeling? Anxious? Excited? Proud? Grateful? Undecided (still? You’re not alone).
Read the article: The UX of elections and votingThe online retailer QVC has recently been experimenting with the latest in augmented reality on the Berlin high-street. Situated in the Mall of Berlin, a QVC virtual changing room invites passers-by to ‘try on’ garments from their online store collection.
Read the article: QVC’s Virtual Changing RoomFrom the 21st of April, a site’s ‘mobile friendliness’ will now play a key role in the way it is ranked on Google’s mobile search results. Key factors Google will be checking are load times, responsive design elements, and mobile best practise…basically all the elements that affect the user’s experience of a site viewed on a small screen.
Read the article: ‘Mobilegeddon’ – is your site mobile friendly?Life is made up of choices, both big and small but ultimately we choose what will make us happy.
Read the article: Understanding HappinessFollowing on from last month’s inaugural song for the User Vision UX Playlist we are taking a radical change from 80’s synth-pop to some superb 60’s psychedelia.
Read the article: UX Song of the Month: Are you Experienced?Debenhams is one of the UK High Street’s retail big hitters alongside notable rivals such as Marks & Spencer and John Lewis. More than many of these direct rivals, Debenhams appears to operate in the Land of the Perpetual Special OfferTM
Read the article: Debenhams – User Experience Review