Thoughts
Our thoughts, ideas, news and views that make us passionate about customer experience.
Our thoughts, ideas, news and views that make us passionate about customer experience.
Since my background is in Information Architecture (IA), I thought I would introduce our World Usability Day guests to what I think is an innovative technique for assessing user needs through the Top Task Identification method.
Read the article: World Usability Day – Top Tasks activityIn light of this year’s theme of ‘innovation’, I wanted to highlight the importance of prototyping ideas to generate innovative solutions.
Read the article: World Usability Day – ‘Problems to Prototypes’ WorkshopTopshop are pretty on the ball when it comes to trying out new ways of improving the user experience.
Read the article: Topshop’s foray into bPay – wearable techAfter last month’s foray into Hollywood musicals, let’s return to some proper rock ‘n roll.
Read the article: UX Song of the month: SatisfactionAnother year and another eventful World Usability Day open house here at User Vision – in fact our 10th! It was a flurry of activity all day with guests arriving from all over the UK and some even further afield.
Read the article: Innovation & UX at World Usability Day, 2015Ahead of our World Usability Day open house event we ran a short survey to uncover more around this year’s theme of innovation, and what it actually means to our clients and colleagues.
Read the article: Innovation survey results – part 1Back in the 60’s it took my mother at least a month of her wages as a secretary to get a flight to London for the weekend.
Read the article: Travel and the passenger experience – RyanairI was doing a bit of online shopping recently, and I saw an invitation on one retailer’s website to participate in a short survey. Of course I’d do that! I’m always happy to give feedback to help make the user experience better.
Read the article: Getting value from users’ data (and time!)We’re pleased that we have been selected as finalists for the two categories we entered for in the Gulf Digital Experience Awards.
Read the article: User Vision are Finalists in the Gulf Digital Customer Experience AwardsUnlike other conferences rooted around user experience, UCD 2015 took an alternative approach by focusing holistically on humanity in digital landscapes.
Read the article: Make Me Think | A Reflection on UCD 2015