Thoughts
Our thoughts, ideas, news and views that make us passionate about customer experience.
Our thoughts, ideas, news and views that make us passionate about customer experience.
We were impressed by Mothercare’s approachto how they do business in today’s market.
Read the article: Accessibility Review of Online Retailers Part 2: MothercareFor our Accessibility Review of Online Retailers blog series we are starting with the popular UK company Boots.
Read the article: Accessibility Review of Online Retailers Part 1: BootsThe focus on the article was on physical disability access with, a specific angle on wheelchair access.
Read the article: Accessibility Review of Online RetailersHad enough of the turkey curry, giving alcohol a rest for January, or simply excited about starting something new in your life? What better time to start positive change than the beginning of a new year right?
Read the article: Creating Habits that stickThe topic for World Usability Day 2016 was ‘Sustainable User Experience’.Being sustainable is being able to maintain, support and uphold products and services to create the best experience for individuals.
Read the article: World Usability Day 2016 – Web Performance and User ExperienceThe theme for World Usability Day 2016 was sustainability and we put some of our open house visitors to work creating a “Fitbit for sustainability”.
Read the article: World Usability Day 2016 – A quick Fitbit for sustainabilityWe are proud to be finalists again for the Gulf Digital Experience Awards in the Digital Agency category.
Read the article: Finalists again for the Gulf Digital Experience AwardsA slightly trickier subject for World Usability Day this year did not phase our panel members who once again drew in a large crowd to hear their views on ‘sustainability’ and ‘behaviour change’.
Read the article: World Usability Day 2016 – The PanelWhether it is a feedback or co-creation session with customers or a strategy or product development meeting with internal teams, UX workshops are a creative and efficient way to gain insights and generate new ideas.
Read the article: Tips on running successful UX WorkshopsFor the July issue of Internet Retailing, we were asked to look at how Mothercare.com and their online offering faired in regards to user experience.
Read the article: Review of Mothercare.com for Internet Retailing