Thoughts
Our thoughts, ideas, news and views that make us passionate about customer experience.
Our thoughts, ideas, news and views that make us passionate about customer experience.
Now in its tenth year, National Inclusion Week is spreading awareness and celebrating the importance of inclusion and diversity in workplaces; all things we have advocated for many years.
Read the article: National Inclusion Week, September 2022Our latest insight into view is expressed in a beautiful poem by Shaun.
Read the article: A day in the life ... ShaunAnother insight into life at UV HQ, from Raimonda.
Read the article: A day in the life ... RaimondaWe asked our newer team members to sum up what it's like working here with our wonderful team of User Visionaries ... first up is Gintare's creative view.
Read the article: A day in the life ... GintareToday is Global Accessibility Awareness Day, held every year to get everyone talking, thinking and learning about digital access and inclusion. With more than one billion people with disabilities/impairments worldwide, it’s a day that deserves to be celebrated.
Read the article: Global Accessibility Awareness Day 2022Measuring the user experience quality is less exact than measuring the quality of software or hardware, but it can be done by looking at the right metrics. Chris Rourke discusses how to apply Key Experience Indicators in your organisation.
Read the article: Key Experience Indicators - focusing on quality in user experienceThe next major iteration of the Web Content Accessibility Guidelines (WCAG) is on the way! The World Wide Web Consortium (W3C) is currently preparing to publish version WCAG 2.2. A Working Draft is available now which intends to better reflect the experience of people with disabilities. This article aims to help you understand the WCAG 2.2 Success Criteria and what these changes mean for your website or application.
Read the article: What’s new with WCAG 2.2?User requirements are a core part of the user-centred design process. Doing them right can also be a great source of inspiration for your product and service innovation.
Read the article: Are User Requirements the key to unlock your innovation?User Vision is proud to have been awarded a place on the latest UK government-mandated agreement for Digital Outcomes and Specialists (DOS 5) Framework.
Read the article: User Vision placed on Government DOS 5 FrameworkPersonas are a powerful way of communicating user needs to design teams. In this article, Mark Haley describes some best practice for making them useful, usable and engaging.
Read the article: Creating Valuable Personas