Thoughts
Our thoughts, ideas, news and views that make us passionate about customer experience.
Our thoughts, ideas, news and views that make us passionate about customer experience.
After last month’s foray into Hollywood musicals, let’s return to some proper rock ‘n roll.
Read the article: UX Song of the month: SatisfactionAnother year and another eventful World Usability Day open house here at User Vision – in fact our 10th! It was a flurry of activity all day with guests arriving from all over the UK and some even further afield.
Read the article: Innovation & UX at World Usability Day, 2015Ahead of our World Usability Day open house event we ran a short survey to uncover more around this year’s theme of innovation, and what it actually means to our clients and colleagues.
Read the article: Innovation survey results – part 1Back in the 60’s it took my mother at least a month of her wages as a secretary to get a flight to London for the weekend.
Read the article: Travel and the passenger experience – RyanairI was doing a bit of online shopping recently, and I saw an invitation on one retailer’s website to participate in a short survey. Of course I’d do that! I’m always happy to give feedback to help make the user experience better.
Read the article: Getting value from users’ data (and time!)We’re pleased that we have been selected as finalists for the two categories we entered for in the Gulf Digital Experience Awards.
Read the article: User Vision are Finalists in the Gulf Digital Customer Experience AwardsUnlike other conferences rooted around user experience, UCD 2015 took an alternative approach by focusing holistically on humanity in digital landscapes.
Read the article: Make Me Think | A Reflection on UCD 2015We are delighted to welcome Mark Crowley to User Vision. With 12 years of experience in UX research and a specialisation in IA and navigation, he will work alongside the rest of our team in supporting our clients to develop world-class products and services.
Read the article: Improving our IA servicesWe all know that emotion trumps reason in the best sales environments and many retail environments take advantage of this by creating a relaxing, comfortable and sales-conducive ambiance in their stores
Read the article: Virtual Reality? “Oooh, suits you sir” – Getting virtual in retailUser Vision is looking forward to welcoming Rolf Molich, one of the pioneers of usability and user experience, on October 27th at 6 PM at Codebase.
Read the article: UX pioneer Rolf Molich speaking in Edinburgh