Five steps to airline website accessibility

15 January 2016 - Jessica Cameron

Passengers boarding an airline

Following the United States Department of Transportation (DOT) ruling that airline websites must meet WCAG 2.0 Level AA accessibility standards, air carriers are looking for solutions. If you are struggling to get the approach right, then User Vision can help…

The challenge

DOT CFR 14 Part 382 requires all air carriers flying in and out of the US (with seating capacity of 60 or more) to make their full websites accessible by December 2016. While this legislation is great news for passengers with disabilities, it does pose a significant challenge for airlines. The good news is, we’ve just finished helping a major air carrier meet the December 2015 requirements. And we can help you achieve full compliance by the end of the year.

Our solution

Our approach involves working with you to make sure that inclusiveness is baked into your existing site design. This approach is cost-effective, helping you avoid both hefty DOT fines and the costs associated with developing and maintaining a separate overhead for providing an accessible solution. It also drives conversion by ensuring that user centred design principles make your website more effective for ALL users.

If DOT web accessibility compliance is your problem, we have the solution. See our slideshare (this will open in a new window)for more information – and contact us, so we can help you be ready!

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