Five steps to airline website accessibility
15 January 2016 - Jessica Cameron
Following the United States Department of Transportation (DOT) ruling that airline websites must meet WCAG 2.0 Level AA accessibility standards, air carriers are looking for solutions. If you are struggling to get the approach right, then User Vision can help…
The challenge
DOT CFR 14 Part 382 requires all air carriers flying in and out of the US (with seating capacity of 60 or more) to make their full websites accessible by December 2016. While this legislation is great news for passengers with disabilities, it does pose a significant challenge for airlines. The good news is, we’ve just finished helping a major air carrier meet the December 2015 requirements. And we can help you achieve full compliance by the end of the year.
Our solution
Our approach involves working with you to make sure that inclusiveness is baked into your existing site design. This approach is cost-effective, helping you avoid both hefty DOT fines and the costs associated with developing and maintaining a separate overhead for providing an accessible solution. It also drives conversion by ensuring that user centred design principles make your website more effective for ALL users.
If DOT web accessibility compliance is your problem, we have the solution. See our slideshare (this will open in a new window)for more information – and contact us, so we can help you be ready!
You might also be interested in...
The Locked Front Door: Why the EU AI Act Makes Accessibility Non-Negotiable
30 July 2026The EU's Digital Omnibus just pushed the AI Act's high-risk obligations back 18 months. The accessibility clause buried inside them didn't get any easier to ignore — here's what actually changed, and what didn't.
Read the article: The Locked Front Door: Why the EU AI Act Makes Accessibility Non-NegotiableB Corp web accessibility requirements: what organisations need to know
27 July 2026B Corp’s updated standards now require organisations to assess the accessibility of public-facing websites. Here’s what that means, why it matters, and how to approach it properly.
Read the article: B Corp web accessibility requirements: what organisations need to knowInclusive authentication: why the best MFA doesn’t treat everyone the same
14 July 2026Multi-factor authentication is vital for security, but it can unintentionally lock legitimate users out. This article explores why inclusive authentication matters, how different needs and contexts affect MFA journeys, and what organisations can do to make security and inclusion work together.
Read the article: Inclusive authentication: why the best MFA doesn’t treat everyone the same