We’re off to see the wizard …!

Voice is a new paradigm for us UX’ers and being interested in voice as a new technology and communication in general, we wanted to learn more about how we go about creating and testing Voice Experiences. See what we did at our recent event.

GDPR & the User Experience

The link between GDPR & UX The General Data Protection Regulation (GDPR), which is designed to enable individuals to better control their personal data, comes into effect on 25th May 2018. Whilst there is plenty of advice out there on … Continued

7 (updated) principles for interaction design

Although first published almost 20 years ago, Jakob Nielsen’s 10 general principles for interaction design are still incredibly useful and relevant in the field of interaction design. For example, in his principles, he talks about “Consistency and Standards” which is … Continued

Bringing the conversation back to banking

The arrival of the digital age has disrupted the retail banking industry and changed the relationship between us and our banks. Where banking once meant going into our local branch and interacting with people face to face, digital channels like … Continued

Q&A session with Gerry McGovern

Prior to our upcoming Top Tasks Masterclasses in Edinburgh and London, Gerry McGovern recently took the time to have a Q&A session with us to give an insight into the history behind Top Tasks, the methodology and lots more. Q1. … Continued

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