UX Song of the Month: Little Things

This month’s addition to the User Vision UX playlist comes from Hannah Cooper, a very proud 1D fan.

One Direction
One Direction, from www.onedirectionmusic.com

One Direction may not be feeling the love for one another anymore, but you can feel the love shining through in this song’s lyrics. Is Little Things about love for a special someone… or for an online experience? You be the judge.

And I’m joining up the dots with
The freckles on your cheeks
And it all makes sense to me…
It’s you
They add up to
I’m in love with you
And all these little things

It is obvious to both me and Hannah that Harry, Zayn and all the rest are talking about microinteractions – those ‘little things’ that can elevate a user experience from nice to delightful. We often don’t even notice them, but taken together, they add up to create the experiences we love.

The website little big details showcases great microinteractions, if you’re looking for inspiration. One of my favourites from their site: the captchas that MoMA requires users to type in before they can post comments on its blog feature pieces from the museum’s collections (mainly Edward Ruscha’s word paintings – genius). Rather than making users groan with dismay at having to verify they are human by deciphering blurry text, these captchas make them smile.

Captcha text says ding.
Captcha from www.moma.org/explore is an image from Ding, Edward Ruscha, 1971.

When we do user testing and expert usability evaluations, we look for the positive as well as the negative. The elements of websites that make users happy are just as important to note as the ones that they struggle with. No one wants to throw the baby out with the bathwater, after all.

We’ll always tell you what your users like, and suggest what you can be doing more of to elevate your users’ experience as well.

Want to see your name in our blog? Suggest a song for next month in the comments, or tell us on Twitter: @uservision #UVUXplaylist.

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