Thoughts
Our thoughts, ideas, news and views that make us passionate about customer experience.
Our thoughts, ideas, news and views that make us passionate about customer experience.
I was doing a bit of online shopping recently, and I saw an invitation on one retailer’s website to participate in a short survey. Of course I’d do that! I’m always happy to give feedback to help make the user experience better.
Read the article: Getting value from users’ data (and time!)We’re pleased that we have been selected as finalists for the two categories we entered for in the Gulf Digital Experience Awards.
Read the article: User Vision are Finalists in the Gulf Digital Customer Experience AwardsUnlike other conferences rooted around user experience, UCD 2015 took an alternative approach by focusing holistically on humanity in digital landscapes.
Read the article: Make Me Think | A Reflection on UCD 2015We are delighted to welcome Mark Crowley to User Vision. With 12 years of experience in UX research and a specialisation in IA and navigation, he will work alongside the rest of our team in supporting our clients to develop world-class products and services.
Read the article: Improving our IA servicesWe all know that emotion trumps reason in the best sales environments and many retail environments take advantage of this by creating a relaxing, comfortable and sales-conducive ambiance in their stores
Read the article: Virtual Reality? “Oooh, suits you sir” – Getting virtual in retailUser Vision is looking forward to welcoming Rolf Molich, one of the pioneers of usability and user experience, on October 27th at 6 PM at Codebase.
Read the article: UX pioneer Rolf Molich speaking in EdinburghThis month’s entry for the UX playlist is the memorable toe-tapper Getting to Know You, the Richard Rogers composition from The King and I, sung by Julie Andrews.
Read the article: UX Song of the month: Getting to know youAt some point or another all websites have to perform maintenance of some kind. Maybe there’s a problem on the site needing fixed or improvements to the user experience to be made, and in many cases, maintenance unavoidably requires taking your site offline temporarily.
Read the article: Site down time killing your user experience?This month’s addition to the User Vision UX playlist comes from Hannah Cooper, a very proud 1D fan.
Read the article: UX Song of the Month: Little ThingsOver the past few days, we have seen extensive media coverage of scandals involving two websites: Ashley Madison and Amazon.
Read the article: What can cheaters and Amholes teach us about good UX?