Thoughts
Our thoughts, ideas, news and views that make us passionate about customer experience.
Our thoughts, ideas, news and views that make us passionate about customer experience.
This month’s entry for the UX playlist is the memorable toe-tapper Getting to Know You, the Richard Rogers composition from The King and I, sung by Julie Andrews.
Read the article: UX Song of the month: Getting to know youAt some point or another all websites have to perform maintenance of some kind. Maybe there’s a problem on the site needing fixed or improvements to the user experience to be made, and in many cases, maintenance unavoidably requires taking your site offline temporarily.
Read the article: Site down time killing your user experience?This month’s addition to the User Vision UX playlist comes from Hannah Cooper, a very proud 1D fan.
Read the article: UX Song of the Month: Little ThingsOver the past few days, we have seen extensive media coverage of scandals involving two websites: Ashley Madison and Amazon.
Read the article: What can cheaters and Amholes teach us about good UX?Gambling in the UK is a multi-billion pound industry, with a huge share of those profits generated by the most profligate of punters.
Read the article: Ticked off about opting outOne of our new consultants, Jessica, has produced her first review for Internet Retailing looking at the new Fortnum & Mason website
Read the article: Fortnum & Mason’s new responsive websiteCreativity has been a hot topic at two UX conferences I attended recently here in the UK and in the US.
Read the article: 12 thoughts on creativityThis month’s entry to the UX playlist is courtesy of Gemma Barnes who suggested this song during our mini competition at the UX Scotland conference.
Read the article: UX Song of the Month: I Still Haven’t Found What I’m Looking ForIn June I attended the inspiring, informative and enjoyable UX Strategy conference in Amsterdam.
Read the article: UX Strat Europe 2015 – UX meets business strategyThe high-end retail website veryexclusive.co.uk allows customers to pay off their purchases through monthly instalments. Such an approach is more commonly associated with the likes of big purchases; buying a car or investing in a house, and so may be considered unorthodox when applied to clothes.
Read the article: Very Exclusive – User Experience Review