Thoughts

Our thoughts, ideas, news and views that make us passionate about customer experience.

Our blog posts

Bringing CPUX Training to the UAE

9 December 2015

Following the success of our first Certified Professional for Usability & User Experience Foundation training course in the UK this year, we are delighted to bring this to the UAE market in January 2016!

Read the article: Bringing CPUX Training to the UAE

World Usability Day – Top Tasks activity

1 December 2015

Since my background is in Information Architecture (IA), I thought I would introduce our World Usability Day guests to what I think is an innovative technique for assessing user needs through the Top Task Identification method.

Read the article: World Usability Day – Top Tasks activity

World Usability Day – ‘Problems to Prototypes’ Workshop

27 November 2015

In light of this year’s theme of ‘innovation’, I wanted to highlight the importance of prototyping ideas to generate innovative solutions.

Read the article: World Usability Day – ‘Problems to Prototypes’ Workshop

Topshop’s foray into bPay – wearable tech

23 November 2015

Topshop are pretty on the ball when it comes to trying out new ways of improving the user experience.

Read the article: Topshop’s foray into bPay – wearable tech

UX Song of the month: Satisfaction

16 November 2015

After last month’s foray into Hollywood musicals, let’s return to some proper rock ‘n roll.

Read the article: UX Song of the month: Satisfaction

Innovation & UX at World Usability Day, 2015

13 November 2015

Another year and another eventful World Usability Day open house here at User Vision – in fact our 10th! It was a flurry of activity all day with guests arriving from all over the UK and some even further afield.

Read the article: Innovation & UX at World Usability Day, 2015

Innovation survey results – part 1

12 November 2015

Ahead of our World Usability Day open house event we ran a short survey to uncover more around this year’s theme of innovation, and what it actually means to our clients and colleagues.

Read the article: Innovation survey results – part 1

Travel and the passenger experience – Ryanair

6 November 2015

Back in the 60’s it took my mother at least a month of her wages as a secretary to get a flight to London for the weekend.

Read the article: Travel and the passenger experience – Ryanair

Getting value from users’ data (and time!)

3 November 2015

I was doing a bit of online shopping recently, and I saw an invitation on one retailer’s website to participate in a short survey. Of course I’d do that! I’m always happy to give feedback to help make the user experience better.

Read the article: Getting value from users’ data (and time!)

User Vision are Finalists in the Gulf Digital Customer Experience Awards

3 November 2015

We’re pleased that we have been selected as finalists for the two categories we entered for in the Gulf Digital Experience Awards.

Read the article: User Vision are Finalists in the Gulf Digital Customer Experience Awards
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