Other articles by Abi Reynolds

We’re off to see the wizard …!

Voice is a new paradigm for us UX’ers and being interested in voice as a new technology and communication in general, we wanted to learn more about how we go about creating and testing Voice Experiences. See what we did at our recent event.

7 (updated) principles for interaction design

Although first published almost 20 years ago, Jakob Nielsen’s 10 general principles for interaction design are still incredibly useful and relevant in the field of interaction design. For example, in his principles, he talks about “Consistency and Standards” which is … Continued

Creating Habits that stick

Creating habits and sticking to them can be tricky. During our World Usability Day open house, we discussed with people what they wanted to change and the best way to do it.

Tips on running successful UX Workshops

Running a successful user experience workshop can be challenging. Here are a few of our tips to help get the most from your respondents.

Travel and the passenger experience – Ryanair

Travel through the ages Back in the 60’s it took my mother at least a month of her wages as a secretary to get a flight to London for the weekend.  20 years ago when I first worked in London, … Continued

12 thoughts on creativity

Abi Reynolds has recently attended two UX conferences both here in the UK and in the US. Creativity has been a hot topic covered at both. Abi gives 12 thoughts on creativity.

What does engagement in UX mean to the Games & Lottery Industry?

Our expert panel discuss how to engage customers in the Games and Lottery Industry.

House of Fraser – User Experience Review 2014

Principal Consultant Abi Reynolds gives her User Experience review on the House of Fraser website.

Learnings from UXPA 2014

Some of our team attended this years UXPA conference in London. Abi chats about what she got up to.