Certified Professional for Usability and User Experience – Foundation Certification (CPUX-F)

Our Certified Practitioner for Usability and UX Foundation (CPUX-F) training and certification exam is ideal for learning how to apply user-centred design (UCD) and UX to design successful products.

Developed in association with the International Usability and User Experience Qualification Board (UXQB), this comprehensive training and qualification exam leads to the internationally recognised CPUX-F qualification, which is independently assessed/certified by International Software Quality Institute (iSQI).

Following the user-centred design process of International Standard ISO 9241:200, the training covers best practice from user research through to solution design and evaluation with plenty of opportunities to apply practical UX skills taught during the course.

What will I learn?

The first two days of training cover the fundamentals of usability and user experience including:

• How to apply user-centred design principles and guidelines from the earliest stages of user needs research through to final evaluation
• Understanding and defining the context of use: procedures for analysis, user observation, interviews, developing personas, scenarios, customer journey maps, and identifying user groups
• How to gather and specify user needs and requirements including designing for accessibility
• Information architecture analysis techniques for effective navigation design
• Designing solutions: interface design guidelines, creating prototypes, dialogue principles, accessibility and best practice in error messaging
• Usability testing and other evaluation methods: a step-by-step approach to preparing and running usability tests, applying heuristic evaluations and designing insightful surveys
• Integrating UX with agile development and Lean UX techniques

On the third day we conduct a ‘crash course’ in the morning then review the materials from the first two days to prepare for the exam. There are no exercises but rather a focus on the most important topics, discussing key questions and conducting a mock exam. Then in the afternoon we hold the certification exam for the CPUX-F qualification.

Is CPUX for you?

If you want to prove your knowledge of UX and ensure it is completely up to date, then this course is for you. The Foundation certification is perfect for UX Designers, Product Managers, Business Analysts, Software Developers and Designers who need to know the processes and procedures for delivering a great user experience. It will also help anyone working in UX, or who wants to learn how to apply the full user-centred design process to create compelling, intuitive experiences based on user research and best practice. With the CPUX-F training and qualification exam you will:

• Ensure that your knowledge of usability and user experience is up to date and certified
• Gain knowledge and skills that follow the best practices and established conventions
• Prove your knowledge of usability, user experience and user-centred design
• Build knowledge and skills applying the established best practices for user-centred design

The CPUX certification is a great way to demonstrate your skills and gives you the qualification needed to advance to the higher certificates in the areas of Usability Testing (CPUX-UT) and User Requirements engineering (CPUX-UR).

What is CPUX Training and Certification?

Certified Professional for Usability and User Experience – Foundation Level (CPUX-F) is the international standard developed by the International Usability and UX Qualification Board(this will open in a new window) for qualifying individuals who are professionally involved in developing or ensuring the usability or user experience of products. The UXQB is a consortium of internationally recognised experts in usability and user experience. It was founded in 2013 in order to systematically promote a unified international certification program for UX professionals.

The CPUX Certifications are officially recognised by the national UX bodies in several European countries and the curriculum is continuously updated to reflect the best practices in the field. You can read more about UX certification at www.uxqb.org/en(this will open in a new window), where you can also find curricula and example questions for the certification exam.

Course modules

CPUX-F comprises of two separate modules, taught over three days and you can choose how you get this qualification. You may want to attend all training modules, or, if you’re experienced, just take the condensed ‘crash-course’ and the exam. The options are as follows:

• All modules (1 and 2): £1,250.00 (includes 25% discount when you book both modules)
• Module 1: £1,150.00 - Online Course, runs over the first 2 days of the course
• Module 2: £645.00 – Crash Course and Certification exam on third day; a half-day intensive review of the entire curriculum and rehearsal certification test, followed by the test and certification

Group discount – If three or more people from your organisation want to come, or if you'd like us to bring the training into your organisation, we can offer further discounts. Please contact us for further details. If you're interested in the course but can’t attend these dates or location, let us know and we can keep you informed of future sessions.

Cancellation policy

The following cancellation policy applies to all bookings made:

• 30 days or more before training – full refund or attend a future course date
• 7-29 days prior to training – 50% refund
• 6 days or less prior to training – no refund

You are most welcome to send a substitute for the originally booked delegate at any time by notifying us of their details. User Vision reserves the right to cancel all or parts of the course if an insufficient number of people register for the course