Loading Events

Identifying user needs and deriving user requirements: course & examination- Edinburgh March 2019

Mar 2019

Certified Professional for Usability & User Experience – User Requirements Engineering (CPUX-UR)

A 3-day practical seminar followed by a certification exam.


The most important success factors for interactive system development projects are:

  1. Consistent involvement of real users
  2. Clear evidence-based user requirements which
    • all project participants understand
    • the users confirm as true
    • give an overall “big picture” of the system to be developed from a user’s perspective
    • are stable and consistent during the project

In this course, you will learn how to identify, specify, and structure user requirements early and comprehensively in a project.

This training is based on the curriculum for the CPUX-UR of the International Usability and User Experience Board (UXQB) and concludes with the certification examination for the UXQB Certified Professional for Usability and User Experience – Advanced Level User Requirements Engineering.

Who the training is for:

User Researchers, Requirements Engineers, Business Analysts and others who (want to) work with users on development projects to gather and structure their actual requirements and communicate them to project teams for implementation. A prerequisite for participants is to have successfully passed the exam for the Certified Professional for Usability and User Experience – Foundation Level (CPUX-F).  For those who have not already sat this exam,  User Vision is delivering this course on 28-30 Jan 2019 in Edinburgh and 11-13 Feb 2019 in London.

Duration of the practical seminar is 4 days: 3 days training plus 1 day for the theoretical and practical exam on the 4th day.

Training content

Introduction to context of use analysis;

  • Differentiate between requirements and solutions
  • Differentiate between stakeholder requirements and system requirements
  • Syntax rules for stakeholder requirements
  • User requirements as a separate requirements category within the stakeholder requirements

Plan context of use analyses;

  • Identify the rationale and goals for the context of use analysis
  • Determining the approach for conducting the context of use analysis

Gather and document context of use information;

  • Selecting and recruiting users
  • Preparing and gathering context of use information through contextual interviews and observations.
  • Documenting context of use descriptions so users needs can be identified and user requirements can be derived.

Identify user needs in the context of use information

  • Syntax rules for users needs
  • Systematic discovery of user needs

Deriving and structuring user requirements from user needs;

  • Systematically transform user needs into user requirements
  • Appropriately structure user requirements
  • Consolidate and prioritise user requirements with users
  • Communicating user requirements to other roles/project team members within projects

Following the training, you can take the exam for the CPUX-UR certificate.  Both the theoretical and the practical exams are administered by the independent certification body ISQI(International Software Quality institute)

Your trainer  –  Thomas Geis

Thomas Geis has worked full time as a usability engineer since 1993 and is a well-known practitioner in the field of usability engineering. He is well-known for putting well-founded expertise with practical application examples to the point. Thomas Geis is the editor of several ISO standards for usability and has completed countless context of use analyses and usability tests for software as well as hardware and on a daily basis specifies user requirements.

Thomas Geis is part of the core team of the authors of the ISO 9241 series and together with Knut Polkehn editor of the curriculum for the CPUX-UR.


The seminar costs without examination amount to £1,800 plus VAT.
The examination fee is an additional £500 plus VAT (£450 plus VAT for members of the UK UXPA)


Venue information

User Vision

55 North Castle Street Edinburgh, EH2 3QA United Kingdom


March 19 , 9:30 am - March 22 , 5:00 pm


Book now
Prefer to speak to someone?
Call us on 0131 225 0850
Email us at [email protected]