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BIMA Breakfast 27 July 2017

Jul 2017

Come and join us to hear how we, User Vision, one of Scotland’s leading UX agencies, were tasked to develop a service design strategy to help the Citizens Advice service in Scotland reach new sectors and improve client journeys across all channels: online, phone and face to face.

This case study will be presented by Polly Tolley, Head of Communications at Citizens Advice Scotland and Amy McInnes, Principal Consultant at User Vision.

08.30 – 09.00 Arrival and Breakfast

09.00 – 10.00 Case Study and Presentation

10.00 – 10.30 Closing Remarks and Networking

Click here to buy tickets now.


Venue information

Apex Hotel

23-27 Waterloo Place Edinburgh, EH1 3BH


27 July 2017 , 8:30 am - 10:30 am


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Call us on 0131 225 0850
Email us at [email protected]