Wednesday 12th September 2018

Leading Collaborative Design Workshops

Deep Dive, a half-day intensive course

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1/2 day course in Edinburgh


Abi Reynolds

Choose this course if you are interested in


Exploring design challenges through workshops to come up with effective solutions

Bringing teams together to share knowledge and generate ideas

Engaging stakeholders and keeping key groups of people at the centre of the design process

Collecting feedback and insights from customers through workshop activities

Gaining confidence in running and leading collaborative workshops

Do you want to design and run workshops that are energetic, encourage sharing and promote innovative thinking?

Whether it is a co-creation session with your customers or a product development meeting with internal teams, collaborative workshops are a creative and efficient way to gain insights and generate new ideas.  

A workshop may be a simple idea, but when not planned or designed effectively it can descend into a frustrating and unproductive experience.  In this session, we will show you how to plan, design, and run effective workshops.  We will share strategies on how to encourage collaboration and idea generation, and we will teach you different workshop activities you can use to achieve the results you want.

Abi has been involved in research and user experience for over 10 years. Starting off with setting up and running a usability lab in a College she then moved to leading in-house research teams. She is now enjoying leading a small team of consultants working with a range of clients helping them bring more user centred design to their organisations.  She is particularly interested in exploring (new) methods and methodologies that allow us new insights into how digital products fit into our daily lives.  

Specialisms and interests:  user research, interaction design principles and exploring how insights can drive innovation.

A framework for workshop design: How to plan and run effective workshops, including defining goals, writing effect agendas, and assigning roles and responsibilities.

Facilitation techniques for workshops: How to encourage collaboration and trust, stimulate conversations and get ideas flowing.

Designing and leading workshop activities: How to choose appropriate activities and techniques to achieve your goals, and how best to introduce those activities. We will bring you through a variety of techniques used in different workshop scenarios, such as:
     * Research debriefing
     * Sharing knowledge
     * Strategy development
     * Idea generation and brainstorming

Maintaining balance and flow: How to keep energy of the session going and keep the workshop on track.

Resolving conflict: How to resolve conflicts and deal with tensions within groups.

Concluding workshops: How to wrap up and communicate insights.

What you will learn

What to expect on the day

This is a very practical, hands-on session which will itself be conducted in a workshop style. You will have the opportunity to plan and run a workshop, and experience a variety of workshop activities. You will walk away with new ideas and a framework for running collaborative workshops that you can apply immediately.

You will receive a print-out of all training materials and course activities. There is no exam in this course but all successful participants will receive a certificate of completion at the end of the day. 
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The venue


Very informative, tutor was extremely knowledgeable. I would definitely recommend this course.



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Registered office: 55 North Castle Street, Edinburgh, Scotland, EH2

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Training Delegate

Excellent and relevant content. Hugely knowledgeable trainer. Very easy going, open and discursive day.

Training Delegate

This course will be run from User Vision's offices located in the heart of Edinburgh's city centre:

55 North Castle Street

Related courses

We run many other courses, covering the full range of UX topics. 

UX Strategy

Leading your organisation towards a culture of customer first 

Customer Journey Mapping

Understand your customers' experience and identify opportunities for improvement 

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