Make Me Think | A Reflection on UCD 2015

Unlike other conferences rooted around user experience, UCD 2015 took an alternative approach by focusing holistically on humanity in digital landscapes. This conference was not focused on sharing UX tools and techniques but instead on thinking about how understanding humans … Continued

A review of B&Q for Internet Retailing

On a monthly basis, we contribute to Internet Retailing by reviewing different retail websites.  This month it was the turn of B&Q. B&Q took big steps to update their digital offerings just under a year ago now.  The first release … Continued

Site down time killing your user experience?

At some point or another all websites have to perform maintenance of some kind.  Maybe there’s a problem on the site needing fixed or improvements to the user experience to be made, and in many cases, maintenance unavoidably requires taking your … Continued

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