Expert evaluation

Our experienced consultants review your website, software or product within a tight timeframe. It’s the perfect initial UX health check and part of an iterative UCD process.

What is it all about?

Expert evaluations don’t involve real users but they deliver quick results at a low cost. Instead of recruiting actual users, you take advantage of our consultants’ wide experience. Their analysis will apply established best practice principles, based on research, to determine where the user experience issues are and, most importantly, how they can be resolved.

How do we help?

Expert evaluations can be used early in the design process – even on paper mock-ups or prototypes – to ensure that design problems are not built in. These evaluations are ideal for remote clients or at the start of a re-design to revise the user experience prior to a usability test.

We will provide a detailed report featuring a prioritised list of user experience issues, specific re-design recommendations and screen captures to illustrate the main points and recommendations.

In addition to the detailed report, we present the findings to your development team in person.

Whether you want to improve the user experience for better conversion rates, improved navigation or other reasons, expert evaluations are a great first step before more thorough usability testing and they complement a number of User Vision services, including accessibility audits, information architecture analysis and additional usability testing.

What next?

To learn more about how an Expert Evaluation can help your current website, contact us to discuss your specific requirements and individual opportunities.

 

Expert Evaluation

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