Thoughts
Our thoughts, ideas, news and views that make us passionate about customer experience.
Our thoughts, ideas, news and views that make us passionate about customer experience.
The European Accessibility Act is now in force, requiring organisations to ensure digital and physical products meet new accessibility standards across the EU. This major milestone will make physical and digital services more inclusive across the EU - find out your obligations.
Read the article: European Accessibility Act Now in Force: What Your Business Must DoUnlock a more inclusive digital experience with the European Accessibility Act. Discover how to ensure compliance and enhance user engagement for the 101 million EU citizens with disabilities.
Read the article: Your EAA Compliance RoadmapDiscover how the Cognitive and Learning Disabilities Accessibility Task Force (COGA) is revolutionising web accessibility for neurodiverse users, bridging gaps in existing guidelines to create a more inclusive digital world.
Read the article: The Cognitive and Learning Disabilities Accessibility Task Force (COGA)Explore how financial services can move beyond traditional satisfaction metrics to master outcome measurement for Consumer Duty compliance. Learn about Key Experience Indicators (KEIs) and strategic approaches with User Vision's expertise.
Read the article: Consumer Duty Compliance: Measuring Outcomes That MatterDiscover User Vision: Your partner in human-centred design. We shape incredible digital experiences through expert UX research, accessibility consulting, and service design. Learn how our insight-driven approach can transform your digital offerings.
Read the article: Welcome to User Vision: Shaping Incredible ExperiencesUncover the alarming implications of Trump's recent actions on digital accessibility and inclusive design in our thought-provoking analysis.
Read the article: The Erosion of Digital Inclusion: Trump's Assault on AccessibilityUser Vision celebrates 25 years of UX leadership, offering insights on 2025's digital challenges. Discover how our expertise can transform your organisation's digital presence.
Read the article: Celebrating 25 Years of User Vision: Pioneering UX for a Transformative 2025User Vision secures coveted spot on G-Cloud 14 Framework yet again, offering innovative UX research tools and cloud support services to enhance digital experiences in the UK public sector.
Read the article: User Vision Secures Place on G-Cloud 14 Framework ... again!In a world increasingly driven by technology, accessibility has become paramount for fostering inclusion. For the blind community, recent innovations have made remarkable strides in improving independence, interaction, and quality of life. Through cutting-edge tools like screen readers, braille displays, AI-powered apps, and smartphones, technology is reshaping what is possible for individuals with visual impairments.
Read the article: Blindness Awareness Month: Innovations Empowering the Blind CommunityDiscover how UX benchmarking can revolutionise your digital strategy. Learn to compare your site's user experience against past performance and competitors, identifying key opportunities to prioritise UX resources and gain a significant competitive edge in the digital marketplace.
Read the article: Mastering UX Benchmarking: Your Secret Weapon for Digital Competitive Advantage