The topic for World Usability Day 2016 was ‘Sustainable User Experience’. Being sustainable is being able to maintain, support and uphold products and services to create the best experience for individuals. Sustainability and UX are closely related as they both … Continued
The theme for World Usability Day 2016 was sustainability and we put some of our open house visitors to work creating a “Fitbit for sustainability”. Three teams were asked to temporarily suspend reality and imagine that Richard Branson has offered up … Continued
A slightly trickier subject for World Usability Day this year did not phase our panel members who once again drew in a large crowd to hear their views on ‘sustainability’ and ‘behaviour change’. The crowd also brought with them some … Continued
Running a successful user experience workshop can be challenging. Here are a few of our tips to help get the most from your respondents.
Another short review for Internet Retailing. In July this year we took at look at Mothercare’s ecommerce offering.
Catch up on the short reviews we do for Internet Retailing Magazine. May’s edition looked at Next.co.uk.
Our monthly review for Internet Retailing for May was on Aldi and their new wine e-commerce website.
The United Arab Emirates is a tremendously exciting, ambitious country and Dubai, as host of the Expo 2020, has the opportunity to show the world the result of their efforts and vision for the future. A few years ago the Dubai Government initiated the MyCommunity programme of projects to promote the participation and inclusion of persons with disabilities in the community. The goal is eliminating all obstacles that may stand in the way of persons with disabilities engaging in their environments.
Round the world in 8 Days We are pleased to say we can conclude our round the world airline accessibility review, having looked at the six airlines (one from each continent) to see how they have approached the new US … Continued
In our last review in our round the world airline website accessibility we look to the Far East with Singapore Airlines. As one of the top airlines in the world for customer service, we have high expectations but does that translate into an accessible experience in the real world?
Coming towards the end of our round the world airline accessibility review, it’s time to head down under and see how Qantas have performed in delivering the accessibility guidelines. We had a good feeling about Latam Airlines so can Qantas keep up and deliver a great and accessible booking experience?
Following on in our series on airline web accessibility, we turn our attention to Latam Airlines which operate out of South America. Can the South Americans out-perform their North American cousins or the Europeans?