M&S recently announced a drop in online sales, which they attributed largely to their new website. So, despite initial positive reviews, what is going wrong with the site experience and is it purely a question of usability, or are there wider issues at play?
Our new team member Gayle attended UX Scotland for the first time. Read about her experience.
Nicola Dunlop gives her Expert review in M&S online.
User Vision kick-started their Breakfast Briefing sessions where Nicola Dunlop spoke around the topic of Mobile Diary Studies. The morning reflected on the benefits and challenges faced when conducting a Mobile Diary Study as well as providing some top tips for those looking to use the methodology in the future.
Chris embraces the new found “festival znap”. Is contactless payment the way forward? See how he gets on in this interesting article.
When shopping online, do you want to see lots of social content suggesting articles and blogs, or do you want quick access to products? Have a read to see how Harvey Nichols have completely redesigned their online offering which now pushes content marketing to the forefront. Hit or a miss? Feel free to comment!
Ryanair has frustrated millions over the years with their pushy and underhand sales tactics…but has that all changed with their new site launch? Have a read of Nicolas latest blog to get a quick rundown
I’m so tired, tired of waiting, tired of waiting for you.
Are you intrigued by the new ibeacon technology? Read Nicolas article on how they work.
Following on from Chris’s hints and tips for International UX this article highlights the practical impact that International research can have.
Useful hints and top tips from Chris on how to conduct International User Testing.
Do you have an Amazon kindle? Tried out the “May Day” button yet? Read this article to get some handy tips.