This isn’t just a website…

M&S recently announced a drop in online sales, which they attributed largely to their new website. So, despite initial positive reviews, what is going wrong with the site experience and is it purely a question of usability, or are there wider issues at play?

Breakfast Briefing : Mobile Diary Studies

User Vision kick-started their Breakfast Briefing sessions where Nicola Dunlop spoke around the topic of Mobile Diary Studies. The morning reflected on the benefits and challenges faced when conducting a Mobile Diary Study as well as providing some top tips for those looking to use the methodology in the future. redesign goals vs the user experience

When shopping online, do you want to see lots of social content suggesting articles and blogs, or do you want quick access to products? Have a read to see how Harvey Nichols have completely redesigned their online offering which now pushes content marketing to the forefront. Hit or a miss? Feel free to comment! – Useful but Usable?

Ryanair has frustrated millions over the years with their pushy and underhand sales tactics…but has that all changed with their new site launch? Have a read of Nicolas latest blog to get a quick rundown

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